Privacy policy

Privacy Policy

Last Updated: June 5, 2026

At Kufiz, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or make a purchase. By accessing and using our website, you agree to the practices described in this Privacy Policy.

If you have any questions regarding this Privacy Policy, please contact us at support@kufiz.com.

Information We Collect

We collect information to provide and improve our services.

Personal Information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number (if provided)
  • Payment information processed securely through third-party payment providers. We do not store full credit card details.

Automatically Collected Information

  • IP address
  • Device and browser information
  • Pages visited and time spent on our website
  • Cookies and tracking technologies used for analytics and advertising purposes

How We Use Your Information

We use collected information to:

  • Process and fulfill orders
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and maintain website security
  • Comply with legal obligations

With your consent, we may also send promotional emails and marketing communications. You may unsubscribe from these communications at any time.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience. Cookies may be used to:

  • Remember items in your shopping cart
  • Store user preferences
  • Analyze website performance and traffic
  • Support advertising and remarketing campaigns through platforms such as Google and Meta

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Payment & Security

Payments are processed through secure third-party providers such as Shopify Payments, PayPal, Apple Pay, and other supported payment methods.

We do not store full credit card numbers on our servers. Industry-standard security measures are used to help protect your information.

Sharing of Information

We may share necessary information with trusted third-party service providers only when required to operate our business. These providers may include:

  • Shipping and delivery carriers
  • Payment processors
  • Website analytics providers
  • Marketing and advertising partners

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and improve our business operations.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Manage cookie preferences through your browser settings

To exercise any of these rights, please contact us at support@kufiz.com.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with a revised "Last Updated" date. Continued use of our website after changes are posted constitutes acceptance of those changes.

Contact Information

Customer Support Hours:
9:00 AM – 5:00 PM EST
Monday – Sunday

Email:
support@kufiz.com

Phone:
+1 (813) 245-8426

Address:
5822 Butterfield Street, Riverview, FL 33578

We strive to respond to emails and customer inquiries within 12 business hours.